Terms of Service

By accessing or using the RandomAct website at randomact.co and the web application at ai.randomact.co (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and RandomAct (“we,” “us,” or “our”).

RandomAct is an AI-powered video generation platform that enables users to create social media promotional videos through guided workflows. The Service includes video generation using AI models, image generation, template-based workflows, and social media scheduling tools.

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Promptly update your information if it changes
• Accept responsibility for all activity that occurs under your account

You must be at least 13 years of age to create an account. If you are under 18, you represent that you have your parent or guardian’s consent to use the Service.

Credit System

The Service operates on a credit-based model. Each video generation consumes one or more credits depending on the resolution and settings selected. Credits may be purchased individually or through a subscription plan.

Pricing

Current pricing is displayed on the Service. We reserve the right to change pricing at any time. Price changes will not affect credits already purchased.

Payment Processing

All payments are processed securely by Stripe. By making a purchase, you agree to Stripe’s terms of service.

Refund Policy

Credits are non-refundable once used for video generation. Unused credits from individual purchases do not expire. Subscription credits roll over month to month while your subscription remains active. If you cancel your subscription, remaining credits will be available until the end of your current billing period.

You agree not to use the Service to:

• Generate content that is illegal, harmful, threatening, abusive, defamatory, or obscene
• Create content that infringes on the intellectual property rights of others
• Generate misleading or deceptive content, including deepfakes intended to deceive
• Produce content depicting minors in any inappropriate context
• Distribute spam or unsolicited commercial communications
• Attempt to reverse-engineer, decompile, or extract the underlying AI models
• Use automated tools, bots, or scripts to access the Service without authorization
• Circumvent any usage limits, access controls, or security measures

We reserve the right to suspend or terminate accounts that violate these acceptable use provisions without refund.

Your Content

You retain ownership of the images, text, and other materials you upload to the Service (“Your Content”). By uploading Your Content, you grant us a limited, non-exclusive license to process, store, and use it solely for the purpose of providing the Service to you.

Generated Content

Subject to these Terms and applicable law, you own the videos and images generated through the Service using your inputs. You are responsible for ensuring your use of generated content complies with all applicable laws.

Our Intellectual Property

The Service, including its design, features, code, and branding, is owned by RandomAct and protected by intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, logos, or brand elements.

You acknowledge and agree that:

• AI-generated content may not always be accurate, complete, or suitable for your intended purpose
• You are solely responsible for reviewing, editing, and approving all generated content before use
• Generated content may not be unique and similar outputs may be generated for other users
• We do not guarantee that generated content will be free from errors or biases
• You are responsible for ensuring generated content complies with applicable advertising standards and regulations in your jurisdiction

The Service integrates with third-party platforms including YouTube, TikTok, and various AI providers. Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the actions, content, or policies of any third-party service.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

IN NO EVENT SHALL RANDOMACT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify, defend, and hold harmless RandomAct and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your infringement of any third-party rights.

Either party may terminate this agreement at any time. You may delete your account through the Service or by contacting us. We may suspend or terminate your access if you violate these Terms.

Upon termination, your right to use the Service ceases immediately. Any unused credits from individual purchases will be forfeited upon termination for cause. Sections that by their nature should survive termination (including Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of the Province of British Columbia, and you consent to the personal jurisdiction of such courts.

Before initiating any formal legal proceedings, you agree to first contact us and attempt to resolve the dispute informally for a period of at least thirty (30) days. If the dispute cannot be resolved informally, either party may proceed to the courts of British Columbia as set out in Section 12.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RandomAct regarding the Service.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the “Last updated” date. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

If you have questions about these Terms, please contact us:

• Email: hello@randomact.co
• Contact form: randomact.co/landing/contact